Privacy Policy

1. Introduction

Dr. Gaurav Saini ("we," "our," or "the Clinic") is committed to protecting the privacy and confidentiality of our patients' personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact information (name, email address, phone number)
• Appointment details and medical history provided via forms
• Inquiries sent through our contact pages
• Information about your use of our website via cookies and analytics

3. Medical Records and Confidentiality

As a medical practice, we adhere to strict confidentiality standards regarding patient records. Medical information collected during consultations is handled in accordance with medical ethics and applicable healthcare data protection laws in India.

4. How We Use Your Information

We use the collected information to:

• Schedule and manage medical appointments
• Provide personalized orthopedic consultations and treatments
• Respond to your inquiries and provide patient support
• Improve our website functionality and user experience
• Send important health updates or clinic announcements (with your consent)

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and access is limited to authorized medical and administrative staff only.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to any inaccurate information
• Opt-out of any marketing communications
• Request the deletion of your non-medical personal data

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below: